1. Introduction

Creaibo (the "Service"), operated by TuringsCat Technology Co., Ltd. ("we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy describes our practices regarding the personal information we collect, use, disclose, and protect when you access or use our AI-powered content creation platform. By using our Service, you agree to the practices described in this policy.

2. Information We Collect

We collect information to provide, maintain, and improve our Service. Our collection adheres to the principles of data minimization and purpose limitation, meaning we only collect what is reasonably necessary for the purposes outlined below.

Information You Provide:

Account Information: When you create an account, we collect your name, email address, phone number, profile picture, and password.
Content Data: We collect and store the content you upload, create, or generate using our AI tools.
Payment Information: If you subscribe to paid services, we collect billing details through secure third-party payment processors.
Communications: We collect information when you contact our support team or submit feedback.

Information Collected Automatically:

Device & Log Information: We automatically collect information about your device and usage, including your IP address, device model, operating system, unique device identifiers (e.g., IMEI, IDFA), browser type, network information, and log data.
Cookies and Similar Technologies: We use cookies, local storage, and other tracking technologies to enhance your experience, ensure security, and perform analytics. You can manage these through your browser settings.

3. How We Use Your Information

We use your information for the following purposes:

To create and manage your account, and to authenticate your identity.
To provide, operate, and maintain the core functionalities of our Service, including AI-powered features like inspiration analysis, content creation, and personalized recommendations.
To process your orders and manage your subscriptions for paid services.
To communicate with you about your account, provide customer support, and respond to your inquiries.
To secure our platform, prevent fraud, and ensure compliance with our Terms of Service.
To conduct internal analytics and research to improve our products, services, and AI models.
To send you service-related communications and, with your consent, marketing messages about our products and features.

4. AI Model Training and Your Content

Your uploaded and generated content may be used to improve our AI models and personalize your experience. We process this data in a de-identified or aggregated manner to ensure it cannot be used to identify you personally. You have the right to opt out of having your content used for model training. To do so, please contact us at the address provided in Section 10.

5. Sharing of Your Information

We do not sell or rent your personal information to third parties for their own marketing purposes. We may share your information in the following circumstances:

With Your Consent: When you explicitly authorize us to share your data.
With Service Providers: We engage trusted third-party vendors to help us operate our business (e.g., cloud hosting, payment processing, analytics).
For Legal Reasons: We may disclose your information if required by law, court order, or government regulation, or to protect our rights and safety.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

The right to access, correct, or delete your personal information.
The right to restrict or object to certain processing activities.
The right to opt out of the "sale" or "sharing" of your personal information for targeted advertising.
The right to data portability (to receive your data in a structured, commonly used format).
The right to withdraw your consent for processing where consent is the legal basis.
The right to opt out of having your content used for AI model training.

You can exercise these rights by contacting us as described in Section 10. We will not discriminate against you for exercising any of these rights.

7. Data Retention

We retain your personal information for no longer than is necessary to fulfill the purposes for which it was collected, to provide our Service, or to comply with legal, tax, or accounting obligations.

8. Data Security

We implement a combination of technical, administrative, and physical security measures designed to protect your information from unauthorized access, use, or disclosure. While we strive to protect your data, no system is 100% secure.

9. International Data Transfers

Your information, including personal information, may be transferred to, and processed in, countries other than your own, which may have different data protection laws. We will ensure that such transfers are protected by appropriate safeguards as required by law.

10. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or need to report a security issue, please contact us at:

Email: business@turingscat.com

Address: 91 Bencoolen Street #12-03, Sunshine Plaza, Singapore 189652